BlueCross Waives Primary, Behavioral Care Costs for Medicare Advantage Members

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BCBST News Center, May 19, 2020

Tennessee seniors will benefit from change for doctor’s office, telehealth visits with in-network providers

CHATTANOOGA, Tenn. — BlueCross BlueShield of Tennessee will waive Medicare Advantage member costs for doctor’s office and virtual visits to in-network primary care and behavioral health care providers from May 19 through September 30, 2020.

“Many Tennessee seniors may have been following safety protocols and postponing health care visits over the past few months,” said Todd Ray, senior vice president and general manager of senior products. “We hope this enhanced coverage will bring peace of mind, help remove barriers and encourage people to seek the routine and preventive care they need.”

In addition to these efforts, BlueCross has invested in a number of advancements to support better health for Tennesseans impacted by the COVID-19 crisis. These include:

  • Continuing to pay the full costs of COVID-19 testing
  • Paying full treatment costs for COVID-19 care, including hospitalizations, through May 31, 2020

The BlueCross Medicare Advantage plan, which has earned five consecutive 4-Star ratings for quality from the Centers for Medicare & Medicaid Services, offers Tennesseans access to a robust network of health care providers who share the company’s commitment to improving health outcomes for members.

For additional information on the BlueCross response to COVID-19, visit

About BlueCross®

BlueCross BlueShield of Tennessee is a taxpaying, not-for-profit health plan serving more than 3.5 million members in Tennessee and around the country. The Chattanooga-based company was founded in 1945 and is celebrating its 75th anniversary of bringing peace of mind to its members and local communities. BlueCross BlueShield of Tennessee Inc. is an independent licensee of the BlueCross BlueShield Association. For more information, visit the company’s news center at

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